If anything seems odd or even broken in Advanced Ads and you need help, then one of the following common solutions might help.
Check and fix any issues in your WordPress dashboard on Advanced Ads > Support > Possible issues.
- use PHP version 5.3 and above
- disable your ad blocker
- refresh or disable cache for testing
- resave the problematic ad, ad group, and placement settings
- update WordPress and all plugins and themes
- missing license key for add-ons
Other things you should check
- Try another browser (and report which one is broken)
Running the latest version?
Before moving on, please check if you are running the latest version of the main plugin and the add-ons. Keep in mind that updates for add-ons are only displayed if you entered the licence key.
Check for plugin conflicts
With tens of thousands of plugins in the WordPress universe, there is always a chance that some won’t work well together. The reasons for conflicts are different. It might be bad code, two plugins doing the same, or conflicting aims.
Please try to rule out a plugin conflict by disabling some of them. You might want to look especially for plugins that
- alter the content of posts and pages
- optimize or minify code in the frontend
You can disable plugins for your user only and not everyone else on your site using the Health Check plugin.
I am always trying to make Advanced Ads compatible with the most popular WordPress plugins, so if you find a conflict with a plugin then please let me know.
If you are using a solution that minifies JS files or moves them into the footer, some scripts from Advanced Ads (especially some add-ons) might not work properly. While Minification works (tested with the popular Autoptimize plugin), moving scripts to the footer might not.