Support - Advanced Ads

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Customer Support

For our paying customers who need priority and private email support or any pre-sale or support questions regarding our add-ons.

Pre-Sales and Priority Email Support for our customers only

We are available for you on weekdays from 10am to 4pm (CET).

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Current issues

AdSense-Connection lost

In January 2021, AdSense changed how sites connect to their account. Advanced Ads 1.23.0 contains the necessary changes on our end. However, some users lose the connection to the account after the update so they cannot place new ads or load the ad stats. Ads are and will still deliver properly.

Please go to Advanced Ads > Settings > AdSense, then disconnect and re-connect your account. If you experience further issues then please clear your browser cache.

Welcome to Advanced Ads Support