Download failed – updating errors

There are two problems causing automatic updates through the Plugins page in WP Admin not to work: Download failed: Unauthorized When you see the Download failed: Unauthorized error, your license is not valid. It might have expired or the limit of activations is reached. Please double check by visiting Advanced Ads > Settings > Licenses […]

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Geo Targeting – Tests and Issues

General issues Please be aware that IPs are constantly changing. The more populated the region, the more accurate and constant the geo-targeting is working. Please note that the used GeoLite2 database by MaxMind might miss IPs especially for small locations and cities. See the upgrade options below. There is also a list of how accurate […]

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Sticky Ads Issues

On this page you can find some solutions for common issues with the Sticky Ads add-on. Sidebar Ads not visible / wrong position Wrong element selector If your Left or Right Sidebar ad does not show up (or shows up in the page footer) or is placed in a strange position, it might be because […]

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Slider add-on Issues

Displaying the Slider next to other elements By default, the slider will use the full width and will display below other elements and not next to them. There are a few possible solutions to this. use the Refresh group option instead of the slider use custom CSS to limit the size of the placement and […]

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Responsive add-on Issues

Settings on the first page impression On the very first page impression of a visitor, the plugin does not yet know the browser width and falls back to an assumed width of 768 px. You can change that fallback in Advanced Ads > Settings > General > Responsive Ads. There are a few more things […]

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I can’t download the add-on

You can download your add-ons after the purchase from: the confirmation page that shows up right after the purchase the purchase receipt sent via email your account If you have issues with the automatic update of the add-ons, please refer to this page. The download through the links on the purchase confirmation page or email […]

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Tracking add-on – Troubleshooting

Here are a couple of possible issues and fixes for the Tracking add-on. Also, check out the common issues on this page. Please read this first To be more performant, Advanced Ads Tracking does not deliver live stats everywhere. Impression and Click counts are only live on the internal and public stats pages, but not […]

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How can I update my Add-ons?

A valid license is required in order to update an add-on. Many add-ons that come without a license key can only be updated manually (e.g. Slider add-on). If automatic updates are available, they will work like the updates WordPress provides for other plugins as well. You will see if a new version is available either […]

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How to install an Add-On

In this tutorial you are going to learn how to install any of the Advanced Ads add-ons. 1. Download a) All Access If you purchased the All Access pass then log in and go to the product page. You should be able to download any product listed there. b) Single add-on or Bundle If you […]

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